We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
You may have always wondered why dogs are always smelling each other’s back-end when they meet. It’s actually because of their anal glands! Anal glands are designed to give each dog its unique scent, as well as help lubricate stools as they pass. Many people never think about anal glands, until their pet has a problem with them. If dogs can’t express their anal glands naturally, bacteria can build up and cause infection. If the infection is not addressed, they may form an abscess, which will eventually rupture through the skin, causing severe pain for your pet.
No, normal dogs do not need their anal glands expressed on a regular basis. In fact, doing so when there is not a problem may cause irritation and inflammation. If your dog has been diagnosed with an anal gland issue, your veterinarian may ask you to monitor the size of the anal glands at home. There are special cases where the veterinary team may teach an owner how to express anal glands at home, to ensure you are not causing pain or damage.
If my dog scoots on the carpet a lot, does this mean their anal glands are impacted?
Scooting (pulling themselves along the ground in a sitting position) is a classic sign that your pet may have discomfort and possible impaction of their anal glands. You may also notice excessive licking, or discharge coming from this area. If you see these signs in your pet, it is important to have them in for examination. If left untreated, anal glands can become infected and rupture through the skin. You will also be able to discuss with your veterinarian why this has happened and how we can prevent it reoccurring in the future.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Monday, March 23, 2020:
1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 416.423.3042. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan.
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.
3. We are still OPEN with the following hours: Monday to Friday: 9:00 am - 5:00 pm, & closed Saturday to Sunday
4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.