Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Understanding dog behaviour can be complicated and very frustrating for owners. This is why it is important for owners to address behaviour issues with their veterinarian. Here at Coxwell Animal Clinic, we encourage consultation with the veterinarian to discuss behaviour concerns. We can help address underlying problems that may be leading to behaviour changes in your dog.
When struggling with dog behaviour, whether it’s inappropriate elimination in the house, barking excessively, or aggression, it is important to consult with a veterinarian or behaviourist to understand why your dog is acting this way. Remember that dogs are not trying to be spiteful or mean when they are exhibiting unwanted behaviour. Instead, there may be something affecting them in their environment, that results in the behaviour they’re displaying. By meeting with a team member, we can help get to the root of the problem and develop a plan to correct it.
What happens at the consultation?
Meeting with one of the veterinarians at Coxwell Animal Clinic, they can go over a thorough history and help investigate what may be the underlying cause of these behaviour signs and what we can do to address them. In addition to this, the veterinarian will also perform a thorough physical exam to assess whether there may be a physical component to the behaviour. Based on the consultation, we will aim to make a plan for how to address the behaviour and how to monitor results.
Will my pet insurance policy cover the cost of consultation?
This depends on the individual insurance company. If interested, it is recommended to contact your insurance company and investigate.
What to expect after the consultation?
This will depend on what was seen or diagnosed during the consultation. It should be expected that there will be behaviour modification and training exercises that will be recommended. Based on the plan, there will be a follow-up to assess if the plan has addressed the changes. It may be recommended to go to additional training classes or behaviour classes. In some cases, there may be medication recommended for behaviour problems, but this is case dependent.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours: Monday to Friday: 9:00 am - 6:00 pm Saturday: 9:00 am - 1:00 pm
NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!