We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Understanding dog behaviour can be complicated and very frustrating for owners. This is why it is important for owners to address behaviour issues with their veterinarian. Here at Coxwell Animal Clinic, we encourage consultation with the veterinarian to discuss behaviour concerns. We can help address underlying problems that may be leading to behaviour changes in your dog.
When struggling with dog behaviour, whether it’s inappropriate elimination in the house, barking excessively, or aggression, it is important to consult with a veterinarian or behaviourist to understand why your dog is acting this way. Remember that dogs are not trying to be spiteful or mean when they are exhibiting unwanted behaviour. Instead, there may be something affecting them in their environment, that results in the behaviour they’re displaying. By meeting with a team member, we can help get to the root of the problem and develop a plan to correct it.
What happens at the consultation?
Meeting with one of the veterinarians at Coxwell Animal Clinic, they can go over a thorough history and help investigate what may be the underlying cause of these behaviour signs and what we can do to address them. In addition to this, the veterinarian will also perform a thorough physical exam to assess whether there may be a physical component to the behaviour. Based on the consultation, we will aim to make a plan for how to address the behaviour and how to monitor results.
Will my pet insurance policy cover the cost of consultation?
This depends on the individual insurance company. If interested, it is recommended to contact your insurance company and investigate.
What to expect after the consultation?
This will depend on what was seen or diagnosed during the consultation. It should be expected that there will be behaviour modification and training exercises that will be recommended. Based on the plan, there will be a follow-up to assess if the plan has addressed the changes. It may be recommended to go to additional training classes or behaviour classes. In some cases, there may be medication recommended for behaviour problems, but this is case dependent.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Monday, March 23, 2020:
1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 416.423.3042. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan.
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.
3. We are still OPEN with the following hours: Monday to Friday: 9:00 am - 5:00 pm, & closed Saturday to Sunday
4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.