Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Microchipping is a method of identification for both cats and dogs. The microchip, when scanned, contains a number unique to your pet. This number is registered with the microchip company, as well as your pet’s medical file and your contact information. This method of identification increases the chance of your pet coming home safely if they become lost.
Why is it important to ensure my dog is microchipped?
A microchip as a form of identification cannot be removed like a collar, it stays with your pet for their lifetime.
How does a microchip work and is it safe?
A microchip can safely insert under the skin during any vet appointment, or during surgery. The skin is numbed with freezing jelly, a needle containing the microchip is inserted into the skin, leaving the microchip under the skin. When scanned at a vet office or animal shelter, the microchip company is then contacted. The microchip company will then contact you to where your pet is located.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours: Monday to Friday: 9:00 am - 6:00 pm Saturday: 9:00 am - 1:00 pm
NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!